Chelsee

Some of the best customer service out there. Kyle especially was great to work with. Highly recommend

Kyle was very knowledgeable. and Sundance was offering great rebates on top of the store’s amazing prices.

These guys know what they are doing

Kyle was awesome he answered all our questions. He showed us the difference between the 2 different hot tubs they carry. He is very knowledgeable on what he is selling was not pushy at all. The store was great very clean.

These guys were great! They helped me out with everything with my situation and getting me set up with installing the hot tub in my deck. Very friendly. Kyle was very helpful and hooked me up with a great deal on my hot tub!

I'm so glad we found this place. A hot tub is a big expense and we just haven't felt comfortable with any other store and their products. Boston is an absolute delight, he is so knowledgeable. He just feels like a buddy that is giving you advice. Everything was easy. Finding the right model, financials, scheduling—they make it so easy. They are running great deals right now and Boston totally hooked us up with every perk he could think of. I'm so relieved that we have a place that will be ready to help us over the life of the tub too, our hot tub guys. Don't waste time anywhere else. Get to this place, ask for Boston, and enjoy your new hot tub.

We were shopping for a hot tub for over a year and didn't like the experience of the Expo Center, Fair, or other shops. It was either a value price with no support or highly expensive with a pressured sales team.
At Hot Tub Factory Outlet, we entered a relaxed atmosphere with a knowledgeable, no pressure staff. Kyle & Troy addressed our concerns and showed us the variety of models in their showroom. They scheduled the delivery, enrolled us in their chemical supplies program, and showed us the maintenance techniques to ensure our optimum hot tub experience.
Highly Recommend!
Thanks again to Kyle & Troy!

**⭐️⭐️⭐️⭐️⭐️ Hot Tub Heaven!**

If you're in the market for a hot tub, look no further—Hot Tub Factory Outlet is the place to be! From the moment I walked in, I knew I was in for something special. The staff? Absolutely fantastic. They didn’t just sell me a hot tub; they made sure I found *the* hot tub that perfectly fits my backyard oasis.

And let's talk about the customer service—out of this world! These folks genuinely care about their customers. When they say they stand behind their product, they mean it. My hot tub was delivered on time, set up flawlessly, and the technicians? Wow. These guys are pros! They answered all my questions, showed me how to use everything, and made sure everything was perfect before they left.

A few weeks in, I had a small question about the water chemistry. I called, and not only did they walk me through it over the phone, but they also sent someone out just to make sure everything was spot on. Now that's what I call service!

Hot Tub Factory Outlet, you’ve made me a customer for life. If you're thinking about getting a hot tub, this is the place to do it. Trust me, you won’t find better products, better service, or better people anywhere else. Five stars all the way! Thanks Troy and the rest of the team.

—Mitch

We purchased our hot tub through Nate & he was very kind to sit with us for over an hour answering our questions. They have the best quality for the best prices. We will be referring all of our friends & family to this place!

They always have what we need!

We just bought a hot tub with these guys and Kyle was awesome!

Great shopping experience! Great people, prices and products. Would definitely recommend.

We purchased our first ever hot tub from here last week and we could not be happier with our experience. Kyle was wonderful in assisting us through the process; he patiently explained our options via email, text, and in person. He didn't "hover" and was not overly pushy. We took our time and compared prices and models with several other locations/manufacturers. We returned to this location due to their price and the calm environment. Our spa was delivered yesterday and we've already enjoyed using it as a family. Super simple to set up and run. We're looking forward to having it a long time.

Don’t buy a hot tub from anyone else, just the best all the way around. Have had a few minor issues with the hot tub and they are on top of it (and I live in Tooele County)from the sales to the ones that have taken care of the issues. Totally worth the money, highly recommend.