Hot Tub Factory Outlet provides fast, professional service for all of your spa & swim spa needs. Whether you prefer to handle things yourself or want expert technicians to take care of everything, we’re here to make spa ownership simple and stress-free.

Our service center is based in Sandy, Utah, where we stock a full inventory of parts—from major components like pumps and heaters to small essentials like O-rings. Our technicians are recertified annually, ensuring they stay sharp and up to date with the latest equipment and service standards.

To save you time, our technicians arrive prepared with common parts so we can complete most repairs in a single visit. We know your time matters—and so does having your spa ready when you want to enjoy it.

You are welcome to bring a sample of your spas water into our Sandy location for water testing and find out, in detail, your water chemistry information

We service spas throughout Utah, including areas from Payson to Logan and Stockton to Duchesne. Trip charges and hourly labor may apply depending on distance.

Prefer to maintain your spa yourself? We offer instructional videos in our Galleries tab with simple, effective water care tips. And if you ever have questions, our team is always just a call away.